What we do if your order arrives damaged, has a fault, or is not what you ordered.
Last updated 25 September 2026
Before you sign, check the outer packing. If it is torn, crushed or wet, write 'received damaged' on the delivery slip and take a photo.
Open the package soon after delivery. If anything is damaged, WhatsApp photos of the item and the packing, with your order number, to +91 96381 82251 within 48 hours of delivery.
We replace items damaged in delivery.
What we sell is covered for 12 months against manufacturing faults.
Not sure whether something is covered? WhatsApp us a photo and ask.
If we send you something other than what you ordered, we replace it.
If a top doesn’t fit your machine, please stop before you drill or cut anything. WhatsApp photos of the machine and the top, with your order number, and we’ll tell you what to do next.
Not sure of your model? WhatsApp us a photo of the machine before you order.
We replace the item. If we can’t replace it, we refund what you paid for it.
This website is run by Kedar Woods.
Call or WhatsApp +91 96381 82251.